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Profile Bernd Machenschalk
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Message 72287 - Posted 20 Jul 2007 9:52:47 UTC
Last modified: 20 Jul 2007 9:54:42 UTC

On Einstein@Home we have "sticky" files, i.e. files that are used for several Tasks and thus stay on the participants machines for quite some time (some of them may be more than a year old).

Our S5R2 App suffers from various Client Errors some of which we could track to come from corrupted files, in particular the ones that are pretty old ("earth" and "sun" ephemeris files). We do some sanity checking of the files in the App, but all it can do if it finds a file being broken is to terminate with a client error.

Therefore we now enabled verify_files_on_app_start. With BOINC Core Client verion 5.6 or newer the Client will check the consistency (length, md5 sum) every time before starting a new task (and should download a file again if it's found to be corrupted).

So people observing mysterious client errors (especially if the first one happens after restarting in the middle of a task and every following task terminates with a client error in the very first seconds) are encouraged to upgrade to a recent Client.

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Message 72293 - Posted 20 Jul 2007 13:55:13 UTC

"Signature verification failed for einstein_S5R2_4.24_windows_intelx86.exe"
All I changed was the "AuthenticAMD" to "AuthenticABC" in the file so I don't get that 30% penalty running an AMD cpu versus an Intel. What a waste of computing power resources and energy when I loose 1/3 of it. Could you guys maybe fix that from your end since you tight our hands now with this md5 verification?
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Message 72302 - Posted 20 Jul 2007 15:28:21 UTC
Last modified: 20 Jul 2007 15:53:52 UTC

The main reason for the "penalty" has been eliminated in App version 4.24. Manually patching an App 4.24 or newer should give an effect below 5% in speed. See the old 4.24 thread.

If you think you need to, I suggest to patch the current Beta 4.30 and run it with the app_info.xml of the package on anonymous platform.

BM

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Message 72511 - Posted 24 Jul 2007 16:44:18 UTC

I have 10 machines running full time. All are running XP except one runs Vista. When that machine restarts (Microsoft automatic update or power failure) the current Einstein task fails with a client error, none of the others does. Is this a problem with Vista, or BOINC, or what?
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Message 72512 - Posted 24 Jul 2007 17:01:09 UTC - in response to Message 72511.

Is this a problem with Vista, or BOINC, or what?

A combination, I think. When Vista does its fast shutdown prior to a reboot, it doesn't allow BOINC to write its complete state to disk and so results can go missing or corrupt after the reboot.

See this FAQ for a workaround.
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Message 73985 - Posted 26 Aug 2007 7:45:12 UTC

Client Error. I have been running Einstein for some time without problems. However, it has recently stopped crediting me with units after completing W.U.'s. The Results page:- http://einstein.phys.uwm.edu/results.php?userid=124514 indicates a Client Error.

I am running Boinc 5.2.7 and OS = Win XP.

Any suggestions?

Thanks,
Disa.
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Message 78281 - Posted 15 Dec 2007 4:46:36 UTC

Hi,
I am running Einstein @ home on my Vista laptop, BOINC client 5.10.30, and have had my last few Einstein results fail because of client error. Checking the messsages, I found that the "Output file" is "absent".

I had had some similar problem with a variety of BOINC projects so I let the work units I had finish up, installed the latest version (I had been using 5.10.28) and reset each project, hoping that would fix things.

Any ideas?
Thanks
Matt
PS -- I just installed the BOINC FAQ reg entry about preventing too-fast shutdowns, but I don't know yet whether it will make a difference.

12/14/2007 5:54:32 PM||Starting BOINC client version 5.10.30 for windows_intelx86
12/14/2007 5:54:32 PM||log flags: task, file_xfer, sched_ops
12/14/2007 5:54:32 PM||Libraries: libcurl/7.17.1 OpenSSL/0.9.8e zlib/1.2.3
12/14/2007 5:54:32 PM||Data directory: C:\\Program Files\\BOINC
12/14/2007 5:54:32 PM||Processor: 2 AuthenticAMD AMD Athlon(tm) 64 X2 Dual Core Processor TK-53 [x86 Family 15 Model 104 Stepping 1]
12/14/2007 5:54:32 PM||Processor features: fpu tsc pae nx sse sse2 pni 3dnow mmx
12/14/2007 5:54:32 PM||OS: Microsoft Windows Vista: Home Edition, (06.00.6000.00)
12/14/2007 5:54:32 PM||Memory: 958.00 MB physical, 2.12 GB virtual
12/14/2007 5:54:32 PM||Disk: 66.42 GB total, 18.81 GB free
12/14/2007 5:54:32 PM||Local time is UTC -8 hours


12/14/2007 5:55:06 PM|Einstein@Home|Computation for task h1_0595.30_S5R2__149_S5R3a_2 finished
12/14/2007 5:55:06 PM|Einstein@Home|Output file h1_0595.30_S5R2__149_S5R3a_2_0 for task h1_0595.30_S5R2__149_S5R3a_2 absent
12/14/2007 5:56:12 PM|Einstein@Home|Sending scheduler request: To fetch work. Requesting 2858 seconds of work, reporting 1 completed tasks
12/14/2007 5:56:16 PM|Einstein@Home|Scheduler request succeeded: got 1 new tasks
12/14/2007 5:56:16 PM|Einstein@Home|Got server request to delete file h1_0595.30_S5R2
12/14/2007 5:56:16 PM|Einstein@Home|Got server request to delete file l1_0595.30_S5R2

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Message 78282 - Posted 15 Dec 2007 8:16:42 UTC

Matt,

Try moving the entire BOINC directory out of C:\\Program Files\\.

Completely shut down BOINC. Uninstall BOINC. Move the directory to almost anywhere else (I put it right in C:\\ so that it's C:\\BOINC\\). Reinstall BOINC pointing the installer to the new location.

The fast shut down issue can be minimized with the registry hack you read about or by remembering to completely shut down BOINC before shutting down your computer.
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Message 78762 - Posted 28 Dec 2007 1:27:24 UTC - in response to Message 78282.

Hi Kathryn,

That seems to have worked! Thank you for your help! (I am delayed in responding as I was watching the performance for awhile and looking for errors.)

As I write this, I realize that you have helped me several times before through the general Boinc help site, so thanks *again*.

~~ Matt

Matt,

Try moving the entire BOINC directory out of C:\\Program Files\\.

Completely shut down BOINC. Uninstall BOINC. Move the directory to almost anywhere else (I put it right in C:\\ so that it's C:\\BOINC\\). Reinstall BOINC pointing the installer to the new location.

The fast shut down issue can be minimized with the registry hack you read about or by remembering to completely shut down BOINC before shutting down your computer.


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Message 78772 - Posted 28 Dec 2007 12:01:47 UTC

You're very welcome. I'm glad it was a simple fix. Vista is full of quirks.
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Message 88097 - Posted 5 Sep 2008 20:34:18 UTC
Last modified: 5 Sep 2008 20:54:15 UTC

I'm getting that "Output file is absent" error message. Running Ubuntu Linux 8.04, and BOINC client/manager 5.10.45. SETI was running fine, but since attaching to Einstein, it hasn't run any files.
EDIT: Correction, SETI had run a file, but was showing only 22 seconds of computing, and .24% complete.

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Message 88124 - Posted 6 Sep 2008 14:03:58 UTC - in response to Message 88097.

I'm getting that "Output file is absent" error message. Running Ubuntu Linux 8.04, and BOINC client/manager 5.10.45. SETI was running fine, but since attaching to Einstein, it hasn't run any files.
EDIT: Correction, SETI had run a file, but was showing only 22 seconds of computing, and .24% complete.


Both of the results from your P4 crashed before completing, but for different reasons. This and the problems with SETI together seem to suggest that there might be a hardware problem with that particular PC.

CU
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Message 88130 - Posted 6 Sep 2008 14:57:55 UTC - in response to Message 88124.

I'm getting that "Output file is absent" error message. Running Ubuntu Linux 8.04, and BOINC client/manager 5.10.45. SETI was running fine, but since attaching to Einstein, it hasn't run any files.
EDIT: Correction, SETI had run a file, but was showing only 22 seconds of computing, and .24% complete.


Both of the results from your P4 crashed before completing, but for different reasons. This and the problems with SETI together seem to suggest that there might be a hardware problem with that particular PC.

CU
Bikeman

SETI has actually worked fine since this posting. I think it's completed 4 tasks. I've added my notebook to Einstein, so if the P4 can't complete any tasks for E@H, then I'll probably detach and run the notebook only. If I have further problems I will let you know.

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Message 88190 - Posted 8 Sep 2008 0:21:11 UTC

Since late August seeing about 75% failure due to compute error. This is on 3 machines 1 Vista, 1 XP, 1 Win 2000. Upgraded Vista machine to latest BOINC in last 18 hrs. Still had 2 failed results on this machine so far.

Ideas?

Clay
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Message 88232 - Posted 8 Sep 2008 21:31:04 UTC
Last modified: 8 Sep 2008 21:31:38 UTC

Hi!

Are you using "CPU throttling", that is, have you configured BOINC to use only a certain percentage of idle cylces (see the: web preferences, setting: "Use at most XXX percent of CPU time"). BOINC seems to have difficulties with this setting, I would suggest to set this to "100%" and see if the problem goes away.

CU
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Message 88264 - Posted 9 Sep 2008 0:01:44 UTC - in response to Message 88232.

Interesting will give that a go. I have machines set to about 75% to cut heat. TNX

Clay

Hi!

Are you using "CPU throttling", that is, have you configured BOINC to use only a certain percentage of idle cylces (see the: web preferences, setting: "Use at most XXX percent of CPU time"). BOINC seems to have difficulties with this setting, I would suggest to set this to "100%" and see if the problem goes away.

CU
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Message 88303 - Posted 9 Sep 2008 17:47:16 UTC

For multicores, you could limit the numbers of CPU per host instead if you feel heat or responsiveness is an issue.

CU
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Message 88848 - Posted 20 Sep 2008 19:47:08 UTC - in response to Message 78281.

Hi,
I am running Einstein @ home on my Vista laptop, BOINC client 5.10.30, and have had my last few Einstein results fail because of client error. Checking the messsages, I found that the "Output file" is "absent".


Hi,
I have the same issue but I'm running BOINC 5.10.45 on XP SP3. Since I've installed SP3 I experience this problem of the missing output file on the Einstein project only, all other projects are running fine.
Would you recommend doing the same procedure as you've done so for the above Vista machine?

Thanks a lot!
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Message 88851 - Posted 20 Sep 2008 21:08:17 UTC - in response to Message 88848.

Hi,
I have the same issue but I'm running BOINC 5.10.45 on XP SP3. Since I've installed SP3 I experience this problem of the missing output file on the Einstein project only, all other projects are running fine.
Would you recommend doing the same procedure as you've done so for the above Vista machine?

Thanks a lot!

Yes, as much as I heard, SP3 gives the security features of vista, which cause the problem.

Gruß,
Gundolf
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Message 88863 - Posted 21 Sep 2008 1:25:33 UTC - in response to Message 88303.

Bikeman,

Looks like that was part of the fix. Ran throttles to 100% and made some other adjustments back toward default values and the computation errors ceased. Note also that Vista has too rapid a shutdown cycle. So I upped the write to disk to 1:45 sec. This permits better recovery should the system trip off line. So far so good. Temperatures on the large systems are tollarable at about 40 - 45C.

Clay

For multicores, you could limit the numbers of CPU per host instead if you feel heat or responsiveness is an issue.

CU
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Message 88874 - Posted 21 Sep 2008 9:20:13 UTC - in response to Message 88863.
Last modified: 21 Sep 2008 9:20:32 UTC

...
Note also that Vista has too rapid a shutdown cycle. So I upped the write to disk to 1:45 sec. This permits better recovery should the system trip off line...

You could also lengthen the shutdown cycle, see this FAQ.

Gruß,
Gundolf
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Message 89545 - Posted 5 Oct 2008 14:49:04 UTC
Last modified: 5 Oct 2008 14:57:18 UTC

I'm running BOINC 5.10.28 on a laptop with Windows XP OS with SP 2. Over a year, it has done its work properly, but just a few minutes ago I saw this:

05.10.2008 16:36:26|Einstein@Home|Task h1_1052.65_S5R4__940_S5R4a_1 exited with zero status but no 'finished' file
05.10.2008 16:36:26|Einstein@Home|If this happens repeatedly you may need to reset the project.
05.10.2008 16:37:09|Einstein@Home|Task h1_1052.65_S5R4__940_S5R4a_1 exited with zero status but no 'finished' file
05.10.2008 16:37:09|Einstein@Home|If this happens repeatedly you may need to reset the project.
05.10.2008 16:37:10|Einstein@Home|Restarting task h1_1052.65_S5R4__940_S5R4a_1 using einstein_S5R4 version 604


What can I do? Do I really have to reset the project - means to remove it, as far as I understand it - from my computer? What about my account then?
Kind regards,

Gunnar
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Message 89546 - Posted 5 Oct 2008 14:56:03 UTC - in response to Message 89545.

I'm running BOINC on a laptop with Windows XP OS. Over the years, it has done its work properly, but just a few minutes ago I saw this:

05.10.2008 16:36:26|Einstein@Home|Task h1_1052.65_S5R4__940_S5R4a_1 exited with zero status but no 'finished' file
05.10.2008 16:36:26|Einstein@Home|If this happens repeatedly you may need to reset the project.
05.10.2008 16:37:09|Einstein@Home|Task h1_1052.65_S5R4__940_S5R4a_1 exited with zero status but no 'finished' file
05.10.2008 16:37:09|Einstein@Home|If this happens repeatedly you may need to reset the project.
05.10.2008 16:37:10|Einstein@Home|Restarting task h1_1052.65_S5R4__940_S5R4a_1 using einstein_S5R4 version 604


What can I do? Do I really have to reset the project - means to remove it, as far as I understand it - from my computer? What about my account then?
Kind regards,

Gunnar


Hi!

Please press the "Update" button which will transmit der output from the failed jobs to the server immediately so we can have a look.

CU
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Message 89552 - Posted 5 Oct 2008 15:33:59 UTC - in response to Message 89546.

I'm running BOINC on a laptop with Windows XP OS. Over the years, it has done its work properly, but just a few minutes ago I saw this:

05.10.2008 16:36:26|Einstein@Home|Task h1_1052.65_S5R4__940_S5R4a_1 exited with zero status but no 'finished' file
05.10.2008 16:36:26|Einstein@Home|If this happens repeatedly you may need to reset the project.
05.10.2008 16:37:09|Einstein@Home|Task h1_1052.65_S5R4__940_S5R4a_1 exited with zero status but no 'finished' file
05.10.2008 16:37:09|Einstein@Home|If this happens repeatedly you may need to reset the project.
05.10.2008 16:37:10|Einstein@Home|Restarting task h1_1052.65_S5R4__940_S5R4a_1 using einstein_S5R4 version 604


What can I do? Do I really have to reset the project - means to remove it, as far as I understand it - from my computer? What about my account then?
Kind regards,

Gunnar


Hi!

Please press the "Update" button which will transmit der output from the failed jobs to the server immediately so we can have a look.

CU
Bikeman



Done, did you have a look already?

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Message 89556 - Posted 5 Oct 2008 15:54:45 UTC - in response to Message 89552.




Done, did you have a look already?


Ah yes, it's the lockfile problem again :-(


Can't acquire lockfile - exiting
FILE_LOCK::unlock(): close failed.: No such file or directory


Is it possible that you have configured boinc to use less than 100% of the CPU cycles?

There is a bug in BOINC itself (not in the einstein@home app) that can cause problems with this setting. Most of the time, setting the threshold to 100% CPU in your preferences (in the web frontend here) solves the problem.

The BOINC devs are working on a fix but I guess this will take some more time.


CU
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Message 98265 - Posted 23 Jul 2009 12:28:22 UTC


Hi,

I've been running einstein@home on two computers (both of which are on more or less permanently) for years now. I rarely look at detailed statistics because if I see general progress being made on the boinc statistics tab, then I am happy. But today I just chanced to look in detail at my einsteing@home results for both computers and was somewhat disturbed to see the majority of work unites on both machines seem to fail with a client error (and have been doing for some time). Please see below for the error nformation but the gist seems to be that something is locking a file and various waits occur as retries are made and then eventually the whole thing times out.

Clearly, with all of these exit (0) going on, Something seems to be locking a file einstein@home is trying to write to. I can only imagine that it is either Norton 360 antivirus or einstein@home itself. Both machines are running vista 32 bit on Intel core due processors. Both machines have two processors and I have been allowing up to 100% cpu on each processor, so i guess there is some possibility of a deadlock condition between two running instances of einsteing@home?

Anyway, for the momet I have restricted boinc so that it can only use one processor on each machine and I will see how that plays out. Any help or advice would be much appreciated though because this problem has resulted in the loss or waste of many weeks of cpu time which is very disappointing.

Many thanks
Keith

core_client_version>6.6.36</core_client_version>
<![CDATA[
<message>
too many exit(0)s
</message>
<stderr_txt>
application '..\..\projects\einstein.phys.uwm.edu\einstein_S5R5_3.05_windows_intelx86_2.exe'.
Activated exception handling...
22:14:36 (7216): Can't acquire lockfile (32) - waiting 35s
22:15:11 (7216): Can't acquire lockfile (32) - exiting
22:15:11 (7216): Error: The process cannot access the file because it is being used by another process. (0x20)
2009-07-17 22:15:13.4570 [normal]: This program is published under the GNU General Public License, version 2
2009-07-17 22:15:13.4590 [normal]: For details see http://einstein.phys.uwm.edu/license.php
2009-07-17 22:15:13.4600 [normal]: This Einstein@home App was built at: Apr 10 2009 17:21:18

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Message 98297 - Posted 24 Jul 2009 14:29:32 UTC

Every work unit sent has abended.
See below:

<core_client_version>6.2.18</core_client_version>
<![CDATA[
<message>
process exited with code 255 (0xff, -1)
</message>
<stderr_txt>
Detected CPU type 2
execv returned: -1

</stderr_txt>
]]>
Using client 6.2.18 on Ubuntu with an AMD dual core processor with 3G of RAM.

What am I doing wrong? I run Seti and Rosetta with no problems.

Cheers,

Harry <hlmyers@yahoo.com

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Message 98299 - Posted 24 Jul 2009 14:50:21 UTC - in response to Message 98297.
Last modified: 24 Jul 2009 14:51:32 UTC

You started with process exited with code 22 which means you are running a 64bit operating system and expect Einstein to provide you with a 64bit application. Einstein only has 32bit applications, so you need to have the 32bit compatibility libraries installed to be able to run32bit apps on your OS.
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Message 98331 - Posted 26 Jul 2009 10:41:58 UTC - in response to Message 98299.

You started with process exited with code 22 which means you are running a 64bit operating system and expect Einstein to provide you with a 64bit application. Einstein only has 32bit applications, so you need to have the 32bit compatibility libraries installed to be able to run32bit apps on your OS.


Forgive be for being dense, but where does one find these 32bit compatibility libs? Einstein appears to be running fine under a stock 64bit processor using a Kubutu (KDE) interface on another machine.

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Message 98332 - Posted 26 Jul 2009 14:01:17 UTC - in response to Message 98331.

1. Open a terminal.
2. Enter

sudo apt-get install ia32-libs libstdc++6 libstdc++5 freeglut3


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Message 98333 - Posted 26 Jul 2009 16:52:31 UTC - in response to Message 98331.

Forgive be for being dense, but where does one find these 32bit compatibility libs? Einstein appears to be running fine under a stock 64bit processor using a Kubutu (KDE) interface on another machine.

As always, different versions of Linux install different things. So some automatically install the 32bit libraries, some do not.

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Message 98385 - Posted 30 Jul 2009 11:27:25 UTC - in response to Message 98332.

1. Open a terminal.
2. Enter

sudo apt-get install ia32-libs libstdc++6 libstdc++5 freeglut3



That did the trick. I appreciate your help.

Cheers,

Harry

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This material is based upon work supported by the National Science Foundation (NSF) under Grant NSF-0200852 and by the Max Planck Gesellschaft (MPG). Any opinions, findings, and conclusions or recommendations expressed in this material are those of the investigators and do not necessarily reflect the views of the NSF or the MPG.

Copyright © 2009 Bruce Allen for the LIGO Scientific Collaboration