Computation Error Message
22 Jul 2007 13:17:09 UTC
Topic 192987
(moderation:
For the past few weeks I have been getting a "Computation Error" message on all of my results and nothing is being credited. It had been running fine prior to that. I'm using BOINC Manager v5.8.16 on Vista Ultimate x64. SETI runs fine. I've not been able to find the source of the Einstein@Home problem, so today I reluctantly gave up and detached from the project. I'm now running SETI alone. I'd go back to running Einstein@Home if I could find and correct the problem but there's no point in running it when all my results produce a "Computation Error" message.
Computation Error Message
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Hi,
Your machine was added on May 31 and has a credit of 0.00 so for about 7 weeks it seems that you haven't been able to get even one successful result. It's a pity you didn't ask straight away.
If you look at the results that are still visible on the website, you will see that they seem to have all finished with the same error (I looked at a few but not the lot) which is:-
Now I know nothing about Vista at all but I've seen posts that say there are problems with permissions in the system "Program Files" folder and I've seen suggestions about installing BOINC outside of that area. Assuming you did install BOINC in the standard place, if it were my machine I'd do the following:-
* Uninstall BOINC
* Create a folder C:\\My Programs\\
* Move the entire BOINC folder and all its contents to C:\\My Programs\\
* Reinstall BOINC, making sure to tell BOINC to use the new folder
* Continue crunching as before (all previous jobs will be found)
I have no guarantee that this will work but it can't hurt and the error message implies a permissions problem due to the way Vista works.
Hope this helps.
Cheers,
Gary.
Hello, Could this be the
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Hello,
Could this be the same case for the following error message?
The system can't open the file. (0x4) - exit code 4 (0x4)
This is also on a Vista pc.
I've posted a question on this forum a couple of weeks ago here:
(just to give you more information, not to be spiteful or anything ;) )
http://einsteinathome.org/node/192954
Accces permission would be a
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Accces permission would be a candidate for this error (code 4) in Vista, but the error was a bytecount error (code 10) in your other post.
Generally speaking they are due to some sort of network or other difficulty rather than a permissions issue.
HTH,
Alinator
That is what I said in that
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That is what I said in that one topic, but I might have read the resut file wrongly.
The user I am talking about has 3 'finished' work units all with Exit status 4 (0x4). Even if it is a network thing, I would like to know how to resolve it.
Thanks
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Thanks Gary,
Just to clarify, my hardware is the exact same PC that I used to get my 28,603 credits. I installed Vista Ultimate x64 as a dual boot OS with my existing XP Pro. It was May that I installed BOINC on the Vista x64 OS. For a short while, I ran BOINC on both OS's and was attached to both Einstein and SETI on both OS's. You're correct thought that on the Vista x64 OS I never got a successful Einstein run without a computation error. Einstein continued to work fine from the XP OS and SETI worked fine on both OS's. I started coming close to missing deadlines because of have BOINC on both OS's, so that's when I detleted it from XP and I now have BOINC only on Vista.
I think you're probably right about it being a file permissions thing. Vista is strange in that regard. I don't think I can get around that by moving out ot the Program files folder, actually the "Program Files (x86)" folder in Vista x64. I've had other problems with programs not being able to get at data even when it's on my Drive G:, which is strictly data. I've gotten around that with other programs by running them with Administrator privileges. I think what I'll do is launch BOINC manually with administrator privileges and see if that gets around the problem.
Thanks again.
RE: I think you're probably
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That won't fix things as the administrator mode in Vista is nowhere near as powerful as the administrator mode in any other Windows version. Programs are just not allowed to write to the (default) Program Files folders.
Exit BOINC, move the BOINC folder and all sub-folders from \\program files\\BOINC to %drive:\\BOINC and reinstall BOINC to that same location. Then let it run.
Now the next thing you want to look for is to make sure BOINC isn't looking for a 64bit Einstein application. Check this thread for answers on that.
RE: Exit BOINC, move the
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Thanks, Jord, for the comments. You are correct in that running BOINC with Administrator privileges did not correct the problem. In light of all the issues with running Einstein@Home on Vista x64, I think I'll just give up on Einstein for now. SETI is running fine and it would probably be more exciting anyway to find some extraterrestrial message than to find a gravity wave. If BOINC and Einstein get a simple package that can be easily configured to run on Vista x64, I'll consider attaching to Einstein again. Probably the coward's way out but I just don't want to trouble-shoot it anymore right now. Thanks anyway.
RE: That won't fix things
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Sorry I was so quick to give up in my previous post, especially when you and others have been so kind to help. I was just getting frustrated. Anyway, I decided to check my SETI results and was surprised to see almost all "Compute Errors". I thought SETI was working OK but I guess it just wasn't as clear as Einstein at reporting the errors and I missed them.
I've now done as you suggested and moved BOINC and all subfolders to M:\\BOINC and reinstalled v5.10.13 (boinc_5.10.13_windows_x86_64.exe) to that folder. I've re-attached to both SETI and Einstein and am now running both. I'll report how things go. Thanks again for the help.
My team member running on
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My team member running on windows Vista who had a similar error has reinstalled the software to a different folder and it is working now for him. No error messages since.
RE: My team member running
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Didn't work for me. Was your team member running Vista x86 or x64? For me, the "Drive M:" installation gave the same "computer errors" as when BOINC was installed on Drive C:. I've done some more testing, however, and I'm beginning to suspect the problem with my Vista installation and not BOINC. I won't digress into that discussion now but I've decided to go back to running mostly XP, so I've moved my BOINC work back to there. I installed BOINC 5.10.13 and attached to SETI and Einstein. SETI works OK but now I'm getting "Client detached" messages for Einstein, so I'm starting a ne3w thread about that problem.