GPU missing.

adrianxw
adrianxw
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Topic 198622

My current Einstein, (and a POEM), are sitting doing nothing, been like that for a while now, deadline approaching. It's status is "GPU missing". The GPU is exactly the asme as it has been for months. I've stopped and started the system, but it seems to be quite solid. It insists the GPU is missing when it clearly is not.

Wave upon wave of demented avengers march cheerfully out of obscurity into the dream.

TimeLord04
TimeLord04
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GPU missing.

In looking at your system; the best I can figure is that maybe Win 10 "Updated" the ATI Video Driver. If it did, this could be the reason. Win Drivers are NOT full Drivers; check Win Update, View Installed Updates, and see if in its list is a "Newer" Video Driver. If yes, I'd go to ATI to obtain the latest Full Driver from them and install that. If given a choice during installation; choose "Install Clean"; this will remove the Win 10 Generic Driver and all remnants, and then install the Full ATI Driver.

Make sure to Exit BOINC before doing this, and then for good measure, reboot the computer following the Full Driver Install. Upon reboot back to the Desktop, the Full Driver should now be in effect. Check BOINC Event Log and see if GPU is "back"... Hope this helps.

TL

TimeLord04
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adrianxw
adrianxw
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Belarc tells me that I

Belarc tells me that I have...

AMD Radeon HD 7800 Series

... graphics card, running AMD's tool, it tells me...

AMD Radeon HD 7800 Series
Your system already has the latest driver installed.

The POEM work unit expires in the morning, getting kind of urgent now.

Wave upon wave of demented avengers march cheerfully out of obscurity into the dream.

Christian Beer
Christian Beer
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Somehow the Client reports:

Somehow the Client reports: "ATI device (or driver) doesn't support OpenCL" to the server. Maybe the driver crashed and now the client can't connect to the GPU anymore. Where those POEM tasks started after you got the "GPU missing" message for Einstein@home tasks. It seems strange that POEM is started but E@H not. Maybe a restart of the computer will help to clear the driver issue. Other than that you could try to reinstall the driver.

adrianxw
adrianxw
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The Einstein work unit is

The Einstein work unit is 39.554% completed, and has been since it "stopped". I've lost the POEM now.

Wave upon wave of demented avengers march cheerfully out of obscurity into the dream.

mikey
mikey
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RE: The Einstein work unit

Quote:
The Einstein work unit is 39.554% completed, and has been since it "stopped". I've lost the POEM now.

Reboot the pc when Windows 'loses' the driver the only way to get it back again is to reboot the whole pc. Yes the screen etc should still work but the driver that lets you crunch is 'lost' and won't work again until after a reboot.

Richard Haselgrove
Richard Haselgrove
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RE: RE: The Einstein work

Quote:
Quote:
The Einstein work unit is 39.554% completed, and has been since it "stopped". I've lost the POEM now.

Reboot the pc when Windows 'loses' the driver the only way to get it back again is to reboot the whole pc. Yes the screen etc should still work but the driver that lets you crunch is 'lost' and won't work again until after a reboot.


And if that doesn't work, then remove the current (Microsoft) driver and replace it with the GPU manufacturer's - that's the GPU chipset manufacturer, AMD or NVidia - driver. Even if the version numbers are the same as you're running already.

adrianxw
adrianxw
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I've tried rebooting,

I've tried rebooting, acheives nothing. The GPU driver, I tried to download a new driver, and AMD said what I had was correct already, the update procedure runs no further.

Wave upon wave of demented avengers march cheerfully out of obscurity into the dream.

Christian Beer
Christian Beer
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There should be two logfiles

There should be two logfiles in your BOINC Data directory named stderrgpudetect.txt and stdoutgpudetect.txt. Can you please check if there is something in those files and post the content if any?

There should also be a file there named "coproc_info.xml", I would really like to see the content of this too.

Could someone with a Windows system post the most likely directory names where those files can be found?

Richard Haselgrove
Richard Haselgrove
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RE: Could someone with a

Quote:
Could someone with a Windows system post the most likely directory names where those files can be found?


I see all three files in my working BOINC data directory - which I've manually relocated, so that doesn't help.

For Windows 7, the default location would be C:\ProgramData\BOINC, which is a hidden directory by default. Adrianxw is using Windows 10 - I don't think there was any deliberate change for Windows 10, but I can't be certain.

adrianxw
adrianxw
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stderrgpudetect.txt exists,

stderrgpudetect.txt exists, but is blank, 0 bytes. stdoutgpudetect.txt has content:

04-Mar-2016 18:08:26 [---] cc_config.xml not found - using defaults
05-Mar-2016 09:37:33 [---] cc_config.xml not found - using defaults
07-Mar-2016 20:50:25 [---] cc_config.xml not found - using defaults
09-Mar-2016 13:00:44 [---] cc_config.xml not found - using defaults
11-Mar-2016 15:21:08 [---] cc_config.xml not found - using defaults
12-Mar-2016 06:43:48 [---] cc_config.xml not found - using defaults
14-Mar-2016 16:48:49 [---] cc_config.xml not found - using defaults
15-Mar-2016 10:42:39 [---] cc_config.xml not found - using defaults
15-Mar-2016 16:23:14 [---] cc_config.xml not found - using defaults
20-Mar-2016 13:59:37 [---] cc_config.xml not found - using defaults
20-Mar-2016 14:29:43 [---] cc_config.xml not found - using defaults
20-Mar-2016 17:07:58 [---] cc_config.xml not found - using defaults
20-Mar-2016 20:10:47 [---] cc_config.xml not found - using defaults
20-Mar-2016 20:25:30 [---] cc_config.xml not found - using defaults
21-Mar-2016 17:47:20 [---] cc_config.xml not found - using defaults
22-Mar-2016 16:00:58 [---] cc_config.xml not found - using defaults
22-Mar-2016 16:03:26 [---] cc_config.xml not found - using defaults
22-Mar-2016 20:27:51 [---] cc_config.xml not found - using defaults
02-Apr-2016 20:25:54 [---] cc_config.xml not found - using defaults
10-Apr-2016 20:36:41 [---] cc_config.xml not found - using defaults
20-May-2016 22:18:29 [---] cc_config.xml not found - using defaults
14-Apr-2016 12:43:49 [---] cc_config.xml not found - using defaults
21-May-2016 04:48:57 [---] cc_config.xml not found - using defaults
25-May-2016 11:23:14 [---] cc_config.xml not found - using defaults
29-May-2016 16:29:10 [---] cc_config.xml not found - using defaults
29-May-2016 16:34:01 [---] cc_config.xml not found - using defaults

coproc_info.xml exists, it contains:

-

-

0

AMD Radeon HD 7850/7870 series (Pitcairn)

2105540608.000000

1

0

4454400000000.000000

1.4.1848

21

2048

867

867

870

1210

64

16

1

256

4096

16384

16384

16384

No NVIDIA library found

Caught SIGSEGV in OpenCL detection

... sorry, my wife is in need of attention, back later.

Wave upon wave of demented avengers march cheerfully out of obscurity into the dream.

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