WUs finished, results uploaded--yet tasks still dispalyed as 'in progress'

Jesus is the resurrection and the Life; He is the Way, the Truth and the Life.  God is love, Jesus proves it!  Jesus is Emmanuel, God Incarnate, the Alpha + Omega. The Holy Spirit gives joy, peace, kindness. o.P@E A
Jesus is the re...
Joined: 19 Nov 07
Posts: 6
Credit: 1188034
RAC: 0
Topic 198699

These three WUs finished running over two days ago, yet on my account the tasks are listed as still in progress.
When I try to update Einstein, I keep getting Project communication error (see below)... yet, EACH of the left sidebar links to Einstein works fine. Is there an issue with migration?

7/17/2016 3:04:10 PM	Einstein@Home	Starting LATeah0001L_1360.0_0_0.0_14209650_0
7/17/2016 3:04:10 PM	Einstein@Home	Starting task LATeah0001L_1360.0_0_0.0_14209650_0 using hsgamma_FGRPB1 version 100
7/17/2016 3:06:54 PM	Einstein@Home	Starting LATeah0001L_1360.0_0_0.0_13753600_1
7/17/2016 3:06:55 PM	Einstein@Home	Starting task LATeah0001L_1360.0_0_0.0_13753600_1 using hsgamma_FGRPB1 version 100
7/17/2016 3:21:19 PM	Einstein@Home	Starting LATeah0001L_1360.0_0_0.0_13790875_1
7/17/2016 3:21:19 PM	Einstein@Home	Starting task LATeah0001L_1360.0_0_0.0_13790875_1 using hsgamma_FGRPB1 version 100
7/17/2016 8:07:29 PM	Einstein@Home	Resuming task LATeah0001L_1360.0_0_0.0_14209650_0 using hsgamma_FGRPB1 version 100
7/17/2016 8:57:46 PM	Einstein@Home	Resuming task LATeah0001L_1360.0_0_0.0_13753600_1 using hsgamma_FGRPB1 version 100
7/17/2016 9:58:29 PM		Running CPU benchmarks
7/17/2016 9:58:29 PM		Suspending computation - running CPU benchmarks
7/17/2016 9:59:01 PM		Benchmark results:
7/17/2016 9:59:01 PM		   Number of CPUs: 8
7/17/2016 9:59:01 PM		   3565 floating point MIPS (Whetstone) per CPU
7/17/2016 9:59:01 PM		   9707 integer MIPS (Dhrystone) per CPU
7/17/2016 9:59:02 PM		Resuming computation
7/17/2016 10:38:10 PM	Einstein@Home	Computation for task LATeah0001L_1360.0_0_0.0_14209650_0 finished
7/17/2016 10:47:40 PM	Einstein@Home	Resuming task LATeah0001L_1360.0_0_0.0_13790875_1 using hsgamma_FGRPB1 version 100
7/17/2016 11:14:07 PM		Resuming network activity
7/17/2016 11:14:07 PM	Einstein@Home	Fetching scheduler list
7/17/2016 11:14:09 PM		Project communication failed: attempting access to reference site
7/17/2016 11:14:09 PM	Einstein@Home	Started upload of LATeah0001L_1360.0_0_0.0_14209650_0_0
7/17/2016 11:14:09 PM	Einstein@Home	Started upload of LATeah0001L_1360.0_0_0.0_14209650_0_1
7/17/2016 11:14:10 PM		Internet access OK - project servers may be temporarily down.
7/17/2016 11:14:11 PM	Einstein@Home	Finished upload of LATeah0001L_1360.0_0_0.0_14209650_0_0
7/17/2016 11:14:11 PM	Einstein@Home	Finished upload of LATeah0001L_1360.0_0_0.0_14209650_0_1
7/17/2016 11:15:17 PM	Einstein@Home	Fetching scheduler list
7/17/2016 11:15:19 PM		Project communication failed: attempting access to reference site
7/17/2016 11:15:20 PM		Internet access OK - project servers may be temporarily down.
7/17/2016 11:16:19 PM		Suspending network activity - time of day

7/17/2016 11:29:58 PM	Einstein@Home	Computation for task LATeah0001L_1360.0_0_0.0_13753600_1 finished
7/18/2016 1:43:37 AM	Einstein@Home	Computation for task LATeah0001L_1360.0_0_0.0_13790875_1 finished
7/18/2016 7:59:00 AM		Resuming network activity
7/18/2016 7:59:01 AM	Einstein@Home	Started upload of LATeah0001L_1360.0_0_0.0_13753600_1_0
7/18/2016 7:59:01 AM	Einstein@Home	Started upload of LATeah0001L_1360.0_0_0.0_13753600_1_1
7/18/2016 7:59:04 AM	Einstein@Home	Finished upload of LATeah0001L_1360.0_0_0.0_13753600_1_0
7/18/2016 7:59:04 AM	Einstein@Home	Finished upload of LATeah0001L_1360.0_0_0.0_13753600_1_1
7/18/2016 7:59:04 AM	Einstein@Home	Started upload of LATeah0001L_1360.0_0_0.0_13790875_1_0
7/18/2016 7:59:04 AM	Einstein@Home	Started upload of LATeah0001L_1360.0_0_0.0_13790875_1_1
7/18/2016 7:59:05 AM	Einstein@Home	Finished upload of LATeah0001L_1360.0_0_0.0_13790875_1_0
7/18/2016 7:59:05 AM	Einstein@Home	Finished upload of LATeah0001L_1360.0_0_0.0_13790875_1_1

Note that _13753600 and _13790875 both finished and uploaded result files

7/18/2016 8:10:17 AM		A new version of BOINC (7.6.22) is available for your computer
7/18/2016 8:10:17 AM		Visit http://boinc.berkeley.edu/download.php to get it.
7/18/2016 7:03:01 PM		Suspending network activity - time of day
7/18/2016 10:41:40 PM		Resuming network activity
7/18/2016 10:41:59 PM	Einstein@Home	update requested by user
7/18/2016 10:42:02 PM	Einstein@Home	Fetching scheduler list
7/18/2016 10:42:03 PM		Project communication failed: attempting access to reference site
7/18/2016 10:42:04 PM		Internet access OK - project servers may be temporarily down.
7/19/2016 11:05:08 PM	Einstein@Home	Fetching scheduler list
7/19/2016 11:05:10 PM		Project communication failed: attempting access to reference site
7/19/2016 11:05:11 PM		Internet access OK - project servers may be temporarily down.
7/19/2016 11:06:04 PM	Einstein@Home	update requested by user
7/19/2016 11:06:07 PM	Einstein@Home	Fetching scheduler list
7/19/2016 11:06:09 PM		Project communication failed: attempting access to reference site
7/19/2016 11:06:10 PM		Internet access OK - project servers may be temporarily down.
7/20/2016 11:39:20 AM	Einstein@Home	update requested by user
7/20/2016 11:39:21 AM	Einstein@Home	Fetching scheduler list
7/20/2016 11:39:23 AM		Project communication failed: attempting access to reference site
7/20/2016 11:39:24 AM		Internet access OK - project servers may be temporarily down.
7/20/2016 11:40:02 AM	Einstein@Home	General prefs: from Einstein@Home (last modified 05-May-2016 11:56:27)
7/20/2016 11:40:02 AM	Einstein@Home	Host location: none
7/20/2016 11:40:02 AM	Einstein@Home	General prefs: using your defaults
7/20/2016 11:40:02 AM		Reading preferences override file
7/20/2016 11:40:02 AM		Preferences limit memory usage when active to 7168.83MB
7/20/2016 11:40:02 AM		Preferences limit memory usage when idle to 7820.54MB
7/20/2016 11:40:02 AM		Preferences limit disk usage to 25.00GB
7/20/2016 2:34:30 PM	Einstein@Home	update requested by user
7/20/2016 2:34:33 PM	Einstein@Home	Fetching scheduler list
7/20/2016 2:34:34 PM		Project communication failed: attempting access to reference site
7/20/2016 2:34:35 PM		Internet access OK - project servers may be temporarily down.
7/20/2016 2:46:00 PM	Einstein@Home	update requested by user
7/20/2016 2:46:03 PM	Einstein@Home	Fetching scheduler list
7/20/2016 2:46:05 PM		Project communication failed: attempting access to reference site
7/20/2016 2:46:06 PM		Internet access OK - project servers may be temporarily down.


BTW, these were long WUs. Each took 7 1/2 hours on an i7-3770 3.4GHz 8GB RAM 64-bit machine

I think, therefor I THINK I am.
My thinking neither is the source of my being,
nor proves it to others.
Y-HW-H God is Love -- Jesus proves it! -- therefor we are

Les P, PhD P. E.

Christian Beer
Christian Beer
Joined: 9 Feb 05
Posts: 595
Credit: 118630363
RAC: 109157

WUs finished, results uploaded--yet tasks still dispalyed as 'in

You are using a BOINC Client (client 6.6.38) that is not able to communicate with Einstein@home via SSL. It seems you where still using an old scheduler URL but now this got updated and you can't connect anymore. Please try to update your BOINC installation to at least 7.4.x and see if that fixes the problem.

Love, joy, peace, patience, kindness, generosity, faithfulness, gentleness, + self-control are the fruit of the Holy Spirit . God is love, Jesus proves it. Dios es amor. Chirst has died, He is risen, He will come again.  LPa H
Love, joy, peac...
Joined: 16 Nov 07
Posts: 3
Credit: 7243180
RAC: 65

Thanks for the suggestion...

Thanks for the suggestion... I guess it was time to go to a more current version.
"that is not able to communicate with Einstein@home via SSL"
Interesting that:
all the other ten (10) project in which I am active (Asteroids, NFS, Universe, LHC, pogs, Milkyway, rosetta, Poem, SETI, Citizen Science Grid) as well as a few I really would LIKE to be active in (FiND @ home, malariacontrol, SZTAKI) ALL were communicating just fine;
Einstein itself had been communicating just fine until this past few days;
and as I had mentioned, ALL the side-bar links (on the left) to Einstein pages were still communicating just fine.

In any event, I lost ALL three WUs...

Les P, PhD P. E.

I think therefor I THINK I am
I think but this is not the origin of my existence, it is not the source of my being
I think but my thinking only proves my existence in my own thoughts not to anyone else
God is Love (Jesus proves it) therefor we are

Christian Beer
Christian Beer
Joined: 9 Feb 05
Posts: 595
Credit: 118630363
RAC: 109157

Currently only Einstein@Home

Currently only Einstein@Home and WCG (to my knowledge) are forcing the scheduler communication over a secure connection (SSL/TLS). So all other projects are working fine because they use unencrypted connections. The links in the sidebar are also working because your Browser can establish a secure connection to our servers. It's the old BOINC Client that can not establish a secure connection to our servers.

As to why this is happening just now. We recently found that some old scheduler URLs where still served unencrypted and we now enforce a secure connection for them too. Your client must have had one of those old ones. As I said, if you update your BOINC Client to a more recent version it can talk to our servers via a secure connection again.

Jesus is the resurrection and the Life; He is the Way, the Truth and the Life.  God is love, Jesus proves it!  Jesus is Emmanuel, God Incarnate, the Alpha + Omega. The Holy Spirit gives joy, peace, kindness. o.P@E A
Jesus is the re...
Joined: 19 Nov 07
Posts: 6
Credit: 1188034
RAC: 0

Thanks for the

Thanks for the explanations.
I should have been clearer:

Quote:
Thanks for the suggestion... I guess it was time to go to a more current version. ... ...
In any event, I lost ALL three WUs...


I HAD updated to a newer version of BOINC manager... and in the process I lost all three WUs

I think, therefor I THINK I am.
My thinking neither is the source of my being,
nor proves it to others.
Y-HW-H God is Love -- Jesus proves it! -- therefor we are

Les P, PhD P. E.

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